Attentive® is the AI marketing platform for 1:1
personalization redefining the way brands and people connect. We’re the
only marketing platform that combines powerful technology with human
expertise to build authentic customer relationships. By unifying SMS,
RCS, email, and push notifications, our AI-powered personalization
engine delivers bespoke experiences that drive performance, revenue, and
loyalty through real-time behavioral insights.
Recognized as the #1 provider in SMS Marketing by G2, Attentive
partners with more than 8,000 customers across 70+ industries. Leading
global brands like Crate and Barrel, Urban Outfitters, and Carter’s work
with us to enable billions of interactions that power tens of billions
in revenue for our customers.
About the Role
Our Engineering team creates innovative product experiences that
power personalized marketing at massive scale. We develop cutting-edge
applications and systems that process hundreds of billions of messages
and events per year, enabling marketers to connect effectively with
hundreds of millions of consumers.
The User Profile team is the backbone of our data-driven
personalization efforts, responsible for ingesting, processing, and
serving millions of user data points daily. As a Staff Software Engineer
on this team, you will provide technical leadership for the high-scale
systems that serve as the single source of truth for user profiles and
power core products, advanced segmentation, personalization, and machine
learning capabilities.
You will combine deep hands-on engineering with broad technical
leadership, owning architecture across critical data systems and
partnering across engineering, product, data, and ML teams. You will
tackle ambiguous and complex technical problems, establish architectural
direction, and drive initiatives spanning multiple systems and teams
from strategy through execution.
This is an opportunity to shape foundational infrastructure at the
center of our company’s mission to make user data more actionable and
valuable while multiplying your impact through the systems, technical
direction, and engineers around you.
What You’ll Accomplish
- Set technical direction and architecture for high-scale systems and
API’s responsible for the ingestion, processing, storage, and serving of
user profiles and attributes.
- Lead complex, cross-team engineering initiatives across APIs,
streaming infrastructure, data processing, and integrations, translating
ambiguous product and business needs into scalable technical solutions.
- Design and evolve foundational platform capabilities that enable
teams across the company to safely and efficiently build on user-profile
data, including subscription lifecycle management and new data-source
integrations.
- Drive architectural investments that improve the scalability,
reliability, data quality, observability, performance, and
maintainability of systems processing data at massive scale.
- Partner with product, data, and ML teams to shape how user
attributes and large-scale data processing capabilities support
segmentation, personalization, revenue attribution, behavioral
analytics, and machine learning.
- Multiply the effectiveness of other engineers through technical
mentorship, design reviews, architectural guidance, and engineering
standards while remaining hands-on with foundational and technically
challenging work.
Your Expertise
- 8+ years of professional software engineering experience, with
significant experience designing and operating backend or distributed
systems at scale.
- A track record of technical leadership on complex, multi-team
initiatives, taking ambiguous problems from definition through
architecture, execution, and successful operation in production.
- Deep experience with high-scale data ingestion, processing, and
streaming architectures, including systems handling large volumes of
user, event, or similarly high-cardinality data.
- Strong programming and software-design skills in Java or similar
backend languages, combined with strong distributed-systems fundamentals
across scalability, reliability, performance, and observability.
- Demonstrated ability to make and communicate high-impact
architectural decisions, identify systemic technical risks and
opportunities, and balance immediate product needs with long-term
platform health.
- Strong communication, influence, and mentorship skills, with a track
record of aligning teams around technical strategy and raising the
engineering bar without relying on formal authority.
You'll get competitive perks and benefits, from health & wellness to equity, to help you bring your best self to work.
For US based applicants:
- The US base salary range for this full-time position is $180,000 - $230,000 annually + equity + benefits
- Our salary ranges are determined by role, level and location
#LI-MN1
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Attentive Company Values
Default to Action - Move swiftly and with purpose
Be One Unstoppable Team - Rally as each other’s champions
Champion the Customer - Our success is defined by our customers' success
Act Like an Owner - Take responsibility for Attentive’s success
Learn more about
AWAKE, Attentive’s collective of employee resource groups.
If you do not meet all the requirements listed here, we still
encourage you to apply! No job description is perfect, and we may also
have another opportunity that closely matches your skills and
experience.
At Attentive, we know that our Company's strength lies in the
diversity of our employees. Attentive is an Equal Opportunity Employer
and we welcome applicants from all backgrounds. Our policy is to provide
equal employment opportunities for all employees, applicants and
covered individuals regardless of protected characteristics. We
prioritize and maintain a fair, inclusive and equitable workplace free
from discrimination, harassment, and retaliation. Attentive is also
committed to providing reasonable accommodations for candidates with
disabilities. If you need any assistance or reasonable accommodations,
please let your recruiter know.
