Join the Al Serra Auto Plaza Team as a Service Advisor!

Al Serra Auto Plaza Service Advisor hiring Genesee County, the hub of the rapidly expanding Serra Automotive Group, is seeking a Service Advisor to join our team for automotive service advisor jobs in Michigan and service advisor jobs Grand Blanc MI.

This ASE certified service writer role in the Metro Detroit / Genesee County area offers high paying automotive service advisor careers near Flint with Al Serra Grand Blanc and the stability of Serra Automotive Group dealership service jobs Michigan. As a CSI-focused service advisor Grand Blanc and multi-franchise service writer Fenton Holly area professional, you’ll deliver exceptional customer experiences along the I-75 corridor and near the Genesee Valley Center.

This is one of the best service advisor jobs Grand Blanc MI and top service advisor jobs Greater Flint region offers, with strong opportunities for experienced service advisor Al Serra Auto Plaza, reliable service writer jobs Grand Blanc Michigan, and service department careers Genesee County area professionals. Ideal for those seeking high-volume service advisor Flint area, customer experience service advisor I-75 corridor, or automotive fixed ops jobs near Genesee Valley Center roles.

We combine the strength of our heritage with a culture that values individuals, encourages creative thinking, and promotes professional growth. Our mission is to create remarkable experiences for our customers, driven by our passion to be the best in the industry.

Responsibilities

• Welcome and guide customers to technicians who are free.
• Discuss repair options with technicians, suggesting cost-effective alternatives.
• Respond to customer inquiries regarding service results, involving technicians as needed.
• Educate customers on ways to save on costs and details about warranty coverage.
• Help customers choose between repairing their vehicle or opting for a trade-in.
• Manage the scheduling and operational flow of the service center.
• Update customers on any service updates or when their car is prepared for collection.

Qualifications

• Embody integrity, motivation, and collaboration.
• Capability to understand and adhere to service department procedures.
• Proficiency in learning and operating diagnostic tools and specialized machinery.
• Hold ASE certification (level 2 or higher) or equivalent state technician credentials.
• Practical experience in managing body shop activities for both import and domestic vehicles.
• Familiarity with dealership operational systems.

Share your skills with Al Serra Auto Plaza! We offer exceptional chances for both personal and career advancement. Become a member of our team where your commitment and effort are truly appreciated.

Benefits

• Health: Comprehensive Medical Plan, Dental Plan, & Vision Plan
• 401K and Roth IRA – with both matching and retirement contributions by Al Serra Auto Plaza
• Vacation time, generally ranging from one week up to three weeks per year based on time of employment
• Life Insurance
• Disability – both Short Term and Long Term
• Employee discounts on New and Used vehicles
• Flex Spending Available

***YOUR INCOME RANGE MAY VARY BASED ON YOUR EXPERIENCE***