ServiceNow Systems Specialist
Artic Wolf
- India, Karnataka, Bengaluru
- Full-time/Remote
- Strong experience and hands‑on skills in ServiceNow administration and configuration.
- Deep understanding of ITIL v3/v4 service management disciplines across service development and operations.
- Strong knowledge of user lifecycle management.
- Ability to develop and improve ITSM processes (Change, Release, Incident, Problem, Knowledge Management).
- Experience promoting service ownership via Service Level Management, Service Catalog, and Service Portfolio Management.
- Strong analytical and problem‑solving skills; ability to develop hypotheses, frame problems, and derive insights from data.
- Experience implementing cross‑functional process improvements and delivering results.
- Development experience and integration experience with Workday.
- Strong technical knowledge across application and IT systems layers, including commercial, cloud‑based, and custom applications; middleware; operating systems; databases; servers; networks; and virtua
- Strong experience with Microsoft Office, including building and maintaining business reports and plans.
- Strong understanding of business objectives, drivers, and principles, and how they relate to technology solutions.
- High degree of autonomy and ownership; ability to collaborate effectively at all organizational levels with excellent verbal, written, and presentation skills.
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