At Classic Hyundai Genesis of Hampton, located in the vibrant coastal city of Hampton, Virginia, we’re more than a dealership—we’re a cornerstone of automotive excellence within the Mills Auto Group service advisor jobs Virginia family. With over 20 locations nationwide and a 13-year legacy of growth, our family-owned business is redefining the automotive experience through innovation, integrity, and unparalleled customer care.

Our state-of-the-art facility is seeking a passionate Service Advisor for automotive service advisor jobs in Virginia and service advisor jobs Hampton VA to join our dynamic team, delivering world-class service to our clients driving Hyundai and Genesis vehicles in Hyundai Genesis service writer Hampton Roads roles.

If you’re an outgoing professional with a flair for creating memorable customer experiences as a CSI-focused service advisor Hampton, accelerate your career with high paying automotive service advisor careers near Norfolk and Service Advisor exceptional pay Classic Hyundai Hampton — perfect for service advisor jobs near Newport News Poquoson, dealership service advisor Virginia Peninsula, or high-volume Hyundai Genesis service writer VA opportunities in one of the best service advisor jobs Hampton VA on the Virginia Peninsula.

Apply today to thrive in a supportive, customer-first environment and become part of a team redefining excellence in the Hampton Roads area!

About the Role

As a Service Advisor at Classic Hyundai Genesis of Hampton, you’ll be the face of our service department, building trusted relationships with clients and ensuring their vehicles receive top-tier care. Working in our cutting-edge, climate-controlled facility, you’ll guide customers through the service process with expertise and enthusiasm, leveraging advanced tools like our Dealer Management System (DMS) to deliver seamless, transparent experiences. This role is your opportunity to shine as a customer advocate, team collaborator, and key player in our growing dealership.

What You’ll Do:

• Forge Strong Connections: Engage clients one-on-one, understanding their needs and delivering personalized service that exceeds expectations.
• Streamline Operations: Use DMS systems to create repair orders, verify client information, and ensure accurate documentation.
• Keep Clients Informed: Monitor vehicle repair progress throughout the day, providing timely updates to keep clients confident and informed.
• Ensure Precision: Review final invoices for accuracy, explaining completed work and charges with clarity and professionalism.
• Elevate Standards: Collaborate with technicians and management to maintain a smooth, efficient service process that upholds our commitment to quality.

Who We’re Looking For:

• Experience: Proven track record as a Service Advisor, Assistant Lane Manager, or Service Consultant in an automotive dealership.
• Skills: Exceptional customer service skills, with a knack for building rapport and ensuring client satisfaction.
• Energy: High-energy, positive attitude, thriving in a fast-paced, team-oriented environment.
• Integrity: Personal and professional commitment to honesty and excellence.
• Tech-Savvy: Comfortable using DMS systems and basic office technology.
• Career Vision: Desire for a long-term career with a growing organization that values your growth.
• Bonus Points: Experience with Hyundai or Genesis vehicles, or a passion for luxury and performance brands.

Why Classic Hyundai Genesis of Hampton?

• Competitive Benefits:
  • Comprehensive health, dental, and vision insurance plans.
  • 401(k) retirement plan to secure your future.
  • Generous paid time off, including holidays, to balance work and life.
• Career Growth: As part of Mills Auto Group, we champion internal promotion, offering clear pathways to leadership roles across our 20+ dealerships.
• Supportive Culture: Join a family-oriented team where your achievements are celebrated through quarterly and yearly appreciation events.
• Education Support: Access our Degrees at Work program, with funding for college education to fuel your professional development.
• Community Impact: Get involved with local initiatives like Boys and Girls Club, Wounded Warriors, or Support Future Leaders, making a difference in Hampton.
• Premium Facility: Work in a clean, modern, state-of-the-art service center equipped with the latest tools and technology.
• Hampton Lifestyle: Enjoy the vibrant coastal community of Hampton, VA, with its rich history, waterfront charm, and proximity to Virginia Beach and Norfolk.

Why Hampton, Virginia?

Hampton, nestled in Virginia’s Tidewater region, offers a perfect blend of coastal beauty, cultural vibrancy, and small-town warmth. With access to beaches, historic sites, and a thriving local economy, Hampton is an ideal place to build a rewarding career while enjoying a high quality of life. At Classic Hyundai Genesis, you’ll thrive in a community that values connection and opportunity.

Ready to Redefine Service Excellence?

Join Classic Hyundai Genesis of Hampton and become a trusted advocate for our clients, delivering exceptional service that sets us apart. Your passion, expertise, and commitment will drive our success and create lasting customer loyalty. Apply today to accelerate your career with a team that’s as dedicated to your growth as it is to our customers!

***YOUR INCOME RANGE MAY VARY BASED ON YOUR EXPERIENCE***