Join Auffenberg Dealer Group in Shiloh, IL, as an automotive service manager for automotive service manager jobs in Illinois and service manager jobs Shiloh IL.

In this Auffenberg service manager role, you’ll elevate customer experiences by leading service teams to achieve operational efficiency and financial objectives, thriving in high-paying auto management jobs with benefits in Illinois as a fixed operations manager Metro East St. Louis leader. Ideal for candidates with a proven track record in the automotive industry, this position advances Auffenberg Dealer Group service leadership careers and excels in auto dealership management positions in Illinois — perfect for high-volume service manager Shiloh Illinois professionals or those seeking dealership service manager near O’Fallon Belleville opportunities in the Metro East St. Louis region.

This is one of the best service manager jobs Shiloh IL offers in a supportive, growth-focused dealership group. If you’re a results-driven leader ready to drive CSI excellence and team performance, apply today to drive customer satisfaction and success in automotive service manager jobs in Shiloh, IL!

Position Details

• Type: Full-time, base plus commission
• Salary: $100,000 to $150,000 per year, depending on experience
• Benefits: Medical, dental, and vision insurance; 401(k) plan; paid vacation and holidays; opportunities for career advancement

Responsibilities

• Act as the primary contact for service customers.
• Coordinate appointment scheduling through the Dealer Group’s automotive software.
• Track customer wait times, service queues, workflow, and repair efficiency.
• Inspire and train service technicians and advisors.
• Implement programs to boost service retention and customer loyalty.
• Ensure customer satisfaction by upholding quality and a positive experience.
• Manage purchases and inventory of automotive parts and equipment.
• Maintain high efficiency and safety standards.
• Design and assess processes for technician training, shop layout, and vehicle safety.
• Administer access systems for shop entry and customer security.
• Cultivate relationships with external service providers for customer referrals.

Requirements

• With over five years of experience in the automotive industry, I have a proven track record of successfully managing service operations.
• My interpersonal and problem-solving skills are excellent, and I possess a strong understanding of automotive systems, vehicle maintenance, and the sales process.
• I am known for hands-on leadership and accountability.
• My ability to collaborate with multiple departments and stakeholders is well-established.
• Additionally, I am detail-oriented and have excellent written and verbal communication skills.

Ready to take your career to the next level? Join the Auffenberg Dealer Group and make a difference!

EEOC Statement

Auffenberg Dealer Group adheres to equal opportunity employment practices and follows all relevant state and federal laws concerning non-discrimination in employment.

***YOUR INCOME RANGE MAY VARY BASED ON YOUR EXPERIENCE***